Emotion Detection Determine the emotion evoked when a customer engages with the brand for a particular purpose. A user may experience any or a combination of emotions.
Grained Analysis An analysis of the polarity associated with your brand is necessary; reactions may vary from highly positive to neutral to negative and can be demonstrated through ratings.
Features Analysis Users often provide more than just ratings and emotion in their reviews, pointing out both positive and negative features.
Linguistic Analysis The sentiment assessment varies across different languages, depending on the geographical locations of the regions you operate in and the countries you ship to, amongst other factors.