Sentiment Analysis Services

Obtain pertinent and unified insights by analyzing customer sentiment at the entity level and key performance indicators.

Analyze Human Emotions and Sentiments Through Sentiment Analysis

1

Emotion Detection Determine the emotion evoked when a customer engages with the brand for a particular purpose. A user may experience any or a combination of emotions.

2

Grained Analysis An analysis of the polarity associated with your brand is necessary; reactions may vary from highly positive to neutral to negative and can be demonstrated through ratings.

3

Features Analysis Users often provide more than just ratings and emotion in their reviews, pointing out both positive and negative features.

4

Linguistic Analysis The sentiment assessment varies across different languages, depending on the geographical locations of the regions you operate in and the countries you ship to, amongst other factors.

How can sentiment analysis benefit you?

Examine your operations from the perspective of your customers using sentiment analysis.

Brand Monitoring

Monitor data sources to know customer perception of your brand. It is crucial to stay current with the credibility within your industry. Determine the context of the reference by utilizing tone analysis of the mentions.

Competitive Research

By combining competitive analysis and sentiment analysis, one can gain a more thorough understanding of their strengths and weaknesses.

Customer Service Prioritization

Create an automated system for classifying incoming customer support messages according to their polarity, topic, aspect, and priority.

Market Insights

The analysis of large volumes of unstructured data will be beneficial to track and study consumer behavior patterns in real time, thus allowing for the prediction of future trends.

Product Analysis

Analyzing surveys, social media, and forums to gather consumer behavior can be instrumental in delivering a product that customers buy and enjoy. Filtering comments by topic and sentiment can further contribute to this goal.

Workforce Analysis

By utilizing social media and tracking the general tone of employee responses with keywords, companies can take employee mood monitoring to the next level with real-time monitoring capabilities.

Industries We Serve

We offer AI driven services to various industries for customer satisfaction.

Healthcare

Infosense provides healthcare services catering to several healthcare verticals. We analyze complete healthcare data, provide customized automation solutions, and use advanced technologies and cloud solutions based on our client's needs. We also help to conduct regular maintenance checks and extend support at times of dire need.

Infosense has a scalable infrastructure to manage data anywhere. We also have a multilayered security architecture to secure the confidential information of our clients. Our programmers grasp the problem, analyze it, and then choose the most efficient solution.We make sure that our services adhere to professional standards.

We process your most recent data for timely and relevant decisions. We employ the analytical workflow for on-time delivery of the project. All recommendations are presented with justifications to ensure trust in our system.

We collaborate with you based on your software development objectives to provide you with the prominent value and the quickest return on investment while developing techniques and assigning a dedicated team for your project.

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